Iris

Naturally purifiers are designed for simple setup. Most models can be installed without a plumber in about 15 minutes, using our step-by-step guide. For under-counter units, we recommend following the included installation instructions or contacting us if you prefer professional assistance.

Yes. All Naturally purifiers require a standard power connection to operate. Models with heating or sparkling functions will need a continuous power supply.

Filters generally last between 6–12 months, depending on your local water quality and usage. Your purifier will alert you when it’s time for a replacement. Genuine Naturally filters can be ordered directly from our website.

The system will still function, but water quality may decline. We recommend timely replacement to ensure safe, great-tasting water. The built-in alert system helps you stay on track.

Naturally purifiers are engineered to remove a variety of impurities like pathogens, chlorine, sediment, and heavy metals. Each model uses advanced multi-stage filtration tailored for reliable, safe hydration.

Yes. Our purifiers are designed for everyday family use, delivering clean, safe drinking water suitable for children, adults, and pets.

Absolutely. Many customers use Naturally-filtered water for cooking rice, making tea or coffee, and even feeding plants. It improves taste and reduces unwanted residues in food and beverages.

Signs include reduced water flow, or indicator alerts on the display. First steps are usually simple – such as flushing the filter or checking connections. For continued issues, our support team is here to help.

Yes. We pride ourselves on support. Our support team is available by email or WhatsApp for any questions. We also provide service options after the warranty period, including filter replacement and annual maintenance contracts.

Yes. Countertop models are fully portable. Under-counter or built-in systems can be reinstalled in a new home by following the installation guide or with the help of a service professional.